Jeremy Heath-Smith, CEO of Spike Global, comments: “The alliance with Quadient will help streamline the delivery of packages for residents across the country. Having lockers in place can reduce the need for large mailrooms, with the space being put to better use. As the recent rise in the volume of packages being delivered to homes shows no signs of slowing down, mailrooms are at risk of being overwhelmed. Deliveries are made directly to the parcel locker by a shipping carrier agent, eliminating the need for intervention by a staff member – saving time and cutting operational costs. Not only do parcel lockers offer convenience for residents, but they also provide benefits for property managers – not least through relieving them of the burden of dealing with the fall-out from lost, stolen or damaged parcels. Instead, residents will receive a notification through the Spike Living app with a unique code to gain access to their parcel, at their convenience, giving them peace of mind that their package is secure. Whether they are working from home, commuting, or running errands, parcel lockers make packages available 24/7 so they can be collected at a time that suits the resident.īy integrating Parcel Pending by Quadient lockers into the Spike Living portal, there is no need for residents to have two separate apps if their building has lockers installed. Parcel Pending by Quadient lockers provide a secure, contact-free way for residents to collect their packages. With global online retail sales expected to reach £515 trillion by 2023*, and an increasing volume of packages now being delivered to homes, this forward-thinking alliance has been formed to simplify and enhance delivery to residents. ![]() Industry-leading property management and resident engagement software provider, Spike Global, is pleased to announce it has formed a strategic alliance with Quadient, a major global parcel locker operator and leading customer communications technology provider, to streamline the delivery of packages via its award-winning Spike Living portal.
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